Privacy Policy for Our Cash for Cars Service in Burnaby

When you ask for a quote, contact us or sell us a vehicle, we may collect:

• Your name, phone number, email address and pickup address
• Details and photos of your vehicle or equipment
• Information from your vehicle registration and photo ID when you sell to us
• Details needed to complete the ICBC Transfer/Tax Form
• Payment details needed to pay you

Our website may also collect basic technical data, such as your browser type and the pages you visit, through cookies and analytics tools.

We use your information to:

• Give you a quote and reply to your questions
• Book and complete your pickup
• Confirm that you have the right to sell the vehicle
• Complete the transfer paperwork and pay you
• Keep business records as required by law
• Improve our website

We do not sell your personal information.

We only share your information when needed to complete your sale or meet the law, for example:

• With ICBC or an Autoplan broker through the transfer paperwork
• With service providers who help run our website or business, such as our website host
• With police or government agencies when the law requires it

We keep your information in secure systems and paper files that only our team can reach. We keep it only as long as we need it for the purposes above or as the law requires.

You can ask to see the personal information we hold about you, ask us to correct it, or ask questions about this policy. Contact us using the details below.

Metropolis Auto Phone: (236) 242 0416 Email: info@metropolisautorecycling.ca

If you are not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner for British Columbia.